Blank the sims4 screen after launching with Origin - Mac OS Catalina 10.15.3
Hello everyone!
I've tried to look in the other threads but I couldn't find someone with my same problem so I decided to make my own post.
after the last Mac OS update whenever I try to launch TS4 from Origin I get a white/blank screen (see image), no signs of loading, no changes even after 10 minutes, no music, nothing.
To be more specific, when I click on the "play" button on origin the usual window opens but it's white -or black, after trying to move the ts4 folder to desktop like suggested by @Bluebellflora - and nothing loads, it just stays white/black. I don't even get to see the start menu.
So far I've tried to:
delete the "User.data.lock" from the TS4 folder
run origin troubleshooter
Move the ts4 folder to the desktop
any more ideas?
please help ☹️
So I've downloaded the origin reset tool, but before running that I've decided to try and repair the game first and it seems like it worked.
Thank you so much for the help and for providing me with those links, I saved them for future reference!