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annab4rrows's avatar
annab4rrows
Seasoned Newcomer
5 days ago

Gallery Won't Connect

I recently downloaded the Sims 4 on my Mac and it was running just fine until one day I tried to access the community gallery to download a house to my lot and it said that a connection was required. When I selected the 'connect' option it would just load forever and not do anything. I have tried clearing my computers cache, restarting and updating my computer itself, resetting my wifi router, resetting the Sims 4, and even deleting the whole EA app as well as Sims 4 off of my computer, only to redownload it and have the same problem. I am at my wits end! I have looked at so many forums and tried everything everyone has suggested and NOTHING is working, so I decided to make a post myself. If you have any tips, let me know please!!

  • Do you have any apps running, either on the Mac or at router level, that could be blocking the connection? Do you have a pi-hole or similar setup?

    • annab4rrows's avatar
      annab4rrows
      Seasoned Newcomer

      No, I don't have anything like that, and I also don't have firewall running either.