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diyanper's avatar
diyanper
Rising Newcomer
2 months ago

lost my Sims 4 saved game. how do I get it back?

Hi,

I dont play a lot of games and sims is basically the only one so im not well versed with everything about it but I had a saved game. I played a lot a few months ago and had a saved game with a lot of progress and stuff but I logged on today (its been about 8 months or so since I last played) and the saved game was gone. what do I do? and how do I get it back? I contacted EA help and they gave me some options but they didn't work. I also don't have the "load game" button. please help because I had created a lot and would be really sad if it was all lost. 

Ive attached a picture of what the sims start up screen looks like.

Thank you