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Helenredmellon's avatar
Helenredmellon
Seasoned Newcomer
10 days ago

Sims 4 won't launch - Tried everything - I have no Mods

Hi There,

I have the EA app and when I click on Sims 4 to play,  It minimises the EA app, the Sims 4 app bounces like its going to open, then it disappears and takes me back to the EA app. This happened all of a sudden and had made no changes that I am aware of from when I last played. I have no Mods or anything like that installed.

I have tried the following a number of occacains in a number of orders and still does network

  • Repair  Sims 4
  • Delete Sims 4 then re-install
  • EA app recovery and clear the Cache
  • Delete the EA app and reinstall 
  • Delete my Macbook Cache 
  • Restarted my Macbook 
  • Gave EA app access to full hardrive 
  • tesshadid's avatar
    tesshadid
    Seasoned Newcomer

    The same thing happens to me, I've tried to get in touch with EA assistants as well and none of the 3 I've chatted with can provide a solution.

    • Helenredmellon's avatar
      Helenredmellon
      Seasoned Newcomer

      Same here - just tried to do the update and still nothing. let me know if you find a solution!