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aterslo's avatar
aterslo
Seasoned Newcomer
3 days ago

business problem

Hello, this is probably a bit off topic, but I'm wondering if it's happening to just me or to more people. I bought the business expansion, still in pre-sale, but absolutely nothing works, when I want to go to a new world, or just to the map, it just loads a white screen and I have to restart the whole game. I can't start a business or anything like that. Furniture and clothes,... I have everything and it works, but the main part doesn't🤦🏻‍♀️. I repaired it, tried uninstalling and installing it, then I bought other expansions on sale, they work absolutely without any problems... I really don't know, I was really looking forward to it and maybe I'm just so happy... Has anyone else encountered this? Or do you know what? All the other games work perfectly fine too, I've tried everything

4 Replies

  • aterslo  If you use the T.O.O.L. mod, please remove it.  If that doesn't help or you don't use that mod, remove the entire Mods folder and test again.  You don't need to save your progress.

  • aterslo's avatar
    aterslo
    Seasoned Newcomer
    2 days ago

    A friend advised me on this, so I'm posting it here right away so that someone else can get advice.

    Try a fake reinstall, throw the entire The Sims 4 folder in Documents to the desktop, launch the game (it will create the folder again, completely empty) and see if it works -> create a new game/family and play. If it works, then there is an error in the files where you had mods, saves, etc. I would try to throw the save files (your saved games) there first and play to see if it does anything stupid. CC clothes, furniture, etc. will of course not be in the game and will be deleted, so don't save the game, just try to see if it works and then turn it off at some point but don't save the save.. (if you save it, you won't get the CC there anymore and you would have to put everything there and change it manually!)

    So if it worked for you, then the mods are to blame, I would recommend cleaning them. For the most part, these errors are due to the mods, or to a lesser extent, just a corrupted save (if it didn't work without the mod). And then there are a handful of game errors, which in this case I don't think it will, because it works for everyone else.

    This way you can deduce whether it is a game bug, a save bug or a mod bug. To sort it out, you have two options: • either you can try using the Better Exception mod, MCCC which throws LastException or maybe Mod Manager or other online tools. • 50/50 method = you throw half of the mods folder aside, start the game and see if it works (if so, the bug is in the half that is gone), if not, the bug is in the part that is left there, and keep sorting it out until you figure it out.

  • aterslo's avatar
    aterslo
    Seasoned Newcomer
    2 days ago

    Yeah, excatlly... I dont know if its broken, but it seems like the problem is just in our cases... I tried to contack EA help, but i dont find any contack, or chat, or anything

  • harrisd06's avatar
    harrisd06
    Seasoned Newcomer
    3 days ago

    The same thing happens to me. I have a business but I cannot register it. I click on the actions and nothing happens. is the expansion pack broken? I do not have any custom content in the game. I've tried everything and the pack does not work.

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