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This is happening to me too, I even went so far as to do a fresh windows install and complete reinstall of the game. I play for a while and suddenly it freezes and closes out. NO CC at all. I have to restart my computer to be able to play the sims 4 again. I play more graphic intensive games with no issues. This has just started since the last update. I'm going to go in and try to play with the online features turned off and see if it makes a difference as my husband was able to play on his PC offline with no issues.
- shellbeme4 months agoSeasoned Novice
Attaching DXDiag also reported on Answers HQ.
Been playing a while now offline with no issues so others might want to try that. It's a bummer because I want to use the online feature for lovestruck. I will report back if crashes continue while offline.
- puzzlezaddict4 months agoHero+
shellbeme Are you playing with your computer offline, or just the EA App, or just the in-game features disabled? I ask because disabling Online Social Features, in Options > Game Options > Other, has helped with performance issues (although not with crashing) in the recent past. And this and putting the EA App in offline mode are both less inconvenient than taking your computer entirely offline.
- shellbeme4 months agoSeasoned Novice
I unchecked the online features in options in the game. Last night it worked fine. I will continue to play it this way and see if it happens again, if it does I will post back. :)
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