Hello, my game freezes then closes on opening loading screen.
I have deleted/reinstalled the game, reverted to old graphics drivers. every solution in this forum i have tried.
I have attached my Dxdiag below.
Also, I am very aware that my PC is an abomination of parts currently, this is just what i have to work with at the moment.
Spongalong14 Your dxdiag doesn't list any Sims 4 errors, but I do see a few EA App errors. So please uninstall the App with Revo Uninstaller (the free version is fine). Choose the Advanced scanning method when asked. Restart your computer before reinstalling the App.
When launching Sims 4, first make sure the App is open and fully loaded. If it throws an error when loading, please post a screenshot.
If that doesn't help, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop. When you launch the game, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.) Don't add anything to the new folder yet; just start a new save and see how it runs, that is if you can get that far.
My mistake, I did upload the wrong dxdiag, I have edited the post and have uploaded my own now.
Spongalong14 Is this also you?
sims 4 crashing on loading screen/won’t launch | EA Forums - 12462912
Or did you upload this other person's dxdiag by accident? If you are the same person, or at least you're troubleshooting the same computer, my suggestions are still the same. If this isn't your computer, please provide your own dxdiag.
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