Lauandco22
12 days agoSeasoned Newcomer
I can't open the sims 4
Hello,
During the last update, the ea app had to restart and to download an update too. It crashed to 0% for an hour, so I took the decision to restart my pc because I couldn't do anything. It began where I had left it and finished the update.
When I tried to open the game, I had a message that said to uninstall and reinstall the game.
That I did (it took the night).
But it tells me now that : "the application failed to read the game license file. We advise you to restart the game in online mode. If the problem persists, clear your cache."
I did everything, but the message still appears. I don't know what to do now !
(I have a Windows 8)