Solved
Missing Sims 4 expansionpacks & game packs
I just downloaded the EA app onto my computer after not playing for a long time & I was hoping all of my packs would transfer over from my origin. It’s under the same email I’ve always used as well. When I went to look in the add-ons, everything was regular price and I didn’t see anything under the Sims 4 game added on. Will it eventually transfer over or do I have to start over? It’s upsetting with all the money I’ve spent in the past though.
shelbylynnxoxo It sounds like you may be signing into the wrong account, despite the email address being the same. Please contact EA customer support for help. More details are in the accepted solution of this thread:
