my sims won't give me the option to open it

laila3854968​  To be clear, the EA App still tells you to "manage on Steam" rather than letting you play?  Have you cleared the App's cache after making changes to your Steam account?

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Please also confirm that the Steam account where you removed the game (or your DLC, whatever you did) is the one linked to THIS EA account.  To do so, try signing into any EA site with the credentials for your Steam account.  If you land in the correct EA account, they're linked; if anything else happens, let me know.

Yes, when I open up the EA app and try to play sims the play button is grey and only the manage button is available. I've cleared the cache multiple times and it still won't do anything. In my steam account I have cleared out all of my downloads. I only had one steam account and one EA account so this is all I have to work with.

laila3854968​  Please remove Sims 4 from your Steam account.  I don't have an install to test with, but it should be something along these lines:

Re: Free Pets stuff no install | EA Forums - 11815135

Then clear the EA App's cache again and see whether it still thinks you own the game in Steam.

Alternately, you can unlink your Steam and EA accounts, that is if you don't have another reason for the link.

In either case, you might need to claim Sims 4 in the EA App again, but once you've done so, hopefully it'll stick there and not keep directing you to Steam.