Forum Discussion

n3913's avatar
n3913
Rising Novice
8 months ago
Solved

Sims 4 Crashes when Loading Lots

Hi, Since I updated my game, I've been experiencing crashes to the desktop (with no error message or last exception) when loading lots (usually when selecting the option to edit them from Managa Wor...
  • puzzlezaddict's avatar
    8 months ago

    n3913  Please try a clean user folder, to be thorough and because it's faster than reinstalling the game.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop.  When you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you've moved but temporarily unread by the game.)  Don't add anything to the new folder yet; just start a new save and test these same lots.

    If that doesn't help, instructions for clean-uninstalling Sims 4 are in the accepted solution of this thread:

    [CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game | EA Forums - 11831673

    Anchors don't work on this site at the moment, so use ctrl-F to search for revo and jump there.