Sims 4 DLC shows 'in-game content' in EA App but not owned in-game

sailormecory​  The missing DLC is all bonus content from newer expansions, not the expansions themselves.  So you'd see maybe three items of bonus content but not the EP.  Are those items missing?  You can find plenty of screenshots on line for the bonus content from Life & Death, Lovestruck, and Businesses & Hobbies, respectively.

Hi, I’m having an issue with Sims 4 DLCs that I redeemed with CD keys. In EA App they show as “In-Game Content” under Manage Add-ons, but in the game they are listed as “Not Owned” and I can’t use them.

I have already:

Cleared EA App cache

Reinstalled both EA App and the Sims 4 base game

Changed install directory

Verified I am logged into the correct EA account

Removed CAS Demo

Run both EA App and the game as administrator

Checked game folder for missing DLC files

Tried repairing the game

Tried going offline and online again