Sims 4 not launching
Greetings! I hope everyone is doing great. I just wanted to notify that I haven't been able to play since the Lovestruck EP was released. I have tried everything from restarting my computer, clearing...
Forum Discussion
xolauv As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just see whether you can get far enough to load a new save and play in live mode for a bit.
If that doesn't help, please describe what happens when you try to play. Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
This worked for me:)
