[BH] Customers not spanning to small business lot

Hi djallyb96 

could you please add a tag for your platform ?

Do you have issues on small venue lots only or also on residential small businesses ? 

I started my game with a residential business that I built onto my already built home and it was fully functional. Then I wanted to try the actual Small Business Lot type and so I sold/closed my at home business and opened one on a Small Business Lot and I opened and no customers came after 3 hours. I closed the business and opened again for 6 hours and still NO ONE SHOWS UP 😭

The business is a Cafe/Lounge with a pottery studio upstairs. It has a kiosk for sims to pay an entry fee and everything else required in Build Mode for a small business.

I have a small business and everything works well, they come, pay their fee and does what I set them to do. But then out of nowhere costumers no longer show up when I open the business, we are talking literally zero people. I open and close the business several times but it’s the same every time. I play on PlayStation. 

I am having this issue also and I play on a ps5. No one is showing up to My tattoo parlour 

I have mods, I started a new game for the latest expansion the businesses had customers. I made a new family in the same game with a different business and customers came, the next day I played they didn't come at all, just the employees which is weird, because it came out of the blue.

I have the same issue. Everything has been normal for me up to today. I have a save with 3 different families with different businesses. I'm currently playing with a café/sweet shop in Henford on Bagley.  When I loaded up the game today, my Sims opened their business as normal. I had a normal business day and made some money. The next day I opened the business and no one entered for the entire day! They stayed outside considering coming in, but they all decided against it and disappeared. They'd be replaced with new customers only to rinse and repeat. I had installed 2 new items of cc (the updated version of Plasticbox's pottery and a custom teapot), so I removed them one at a time and retested my save. Each time has the same result! Weirdly enough sometimes I get 1-2 customers who don't seem to know they're customers. They come in and raid my fridge (which is behind a locked gate) eat a meal and then buy something from the speciality coffee bar. They also throw away spoiled food from the same fridge. Removing this cc has made no difference. This bugged day is also Prank Day. Cancelling this holiday makes no difference. I have some videos that I can upload if required. I haven't yet tried playing to the next day and will do shortly. Closing the business and reopening it on the same day makes no difference. 

So the next sim day everything is normal. I did get one of my sims to leave the lot. I also saved as and reloaded the game, but as I had already reloaded several times I don't think that made a difference. 

EDIT The next real day I've had several successful business days. I was slightly concerned on Talk Like a Pirate Day but it was normal. The next day however (Sunday, the first day of fall) no customers would enter again. I've closed the business for the day and will reopen the next sim day.

Hello all,

If any of you are still encountering this on the latest game version (without mods), would you be willing to share your save file(s)?

If so, please send me a private message with a link to the file. Instructions can be found here: http://x.ea.com/74420

Thanks!