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- EA_Vendcera26 days ago
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- EA_Vendcera21 days ago
- EA_Vendcera24 days ago
- EA_Vendcera20 days ago
ANTI CHEAT IS BAD
How is it that in 2026, we are still stuck with PC players throwing us out of UT after they’re losing, giving us a Loss? This guy ( EA ID - [Snip]) was drawing and on the 89th minute as soon as he concedes a goal, my game showed he forfeited in champs and I’m suddenly out of the Ultimate Team and I get a loss. this is absurd. How is this anti cheat? And how is it fair for non PC players? You need to fix this or everyone will stop playing this game. and why can I not simply report a cheat? I can report offensive club names wow but I cannot report a cheat, that’s honestly extremely unfair. [Removed player name due to violating naming & shaming rules - CM]Solved11Views0likes1CommentOpponents disconnect while losing and I don’t get the win in Online Seasons
Title: Opponents disconnect while losing and I don’t get the win in Online Seasons I am experiencing a serious issue in Online Seasons. When I am winning by two or more goals, many opponents disconnect from the match, either by turning off their internet connection or leaving the game. Instead of awarding me the victory, the match is not counted at all. I lose the time I spent playing and receive no win, even though I was clearly leading. This happens frequently and it feels like some players are abusing the disconnect system to avoid taking a loss. It is very frustrating and makes Online Seasons unfair. Please investigate this issue and change the system so that if a player disconnects while losing, the remaining player is awarded the win. This problem is affecting the competitive experience and needs to be fixed as soon as possible. Platform: [PlayStation 5] Game Mode: Online SeasonsSolved6Views0likes2CommentsFalse ban FC26/ all EA games for cheating.
I’ve had 7 appeals rejected for alleged cheating, but I play FC 26 on Xbox. Every response is the same template, and the email says replies aren’t monitored. I understand the forum team can’t directly change bans, but is there genuinely any way to get clarification on what triggered the enforcement or have my situation properly addressed. Preferably by an actual human instead of the same email response. Thanks.Solved13Views0likes2CommentsDevice Suspended
Hello EA Support, My Xbox console is showing a “Device Suspended” message when trying to access Football Ultimate Team. However, when I check the Penalty History for my EA account, it says “No history” and shows no violations or suspensions. I believe this device suspension may be a mistake. Could you please investigate the suspension on my Xbox device and let me know why it was applied? I have attached a screenshot of the error message. Thank you.Solved7Views0likes2CommentsBanned for alleged cheating
I was banned from EA for alleged cheating; however, when that happened, someone accessed my account without my authorization. I've had an open appeal for 4 months, and every time I try to contact someone at EA to resolve the situation, they simply ignore me and tell me to wait for an email from the team. Can anyone help me? [CM edit - descriptive title]Solved39Views1like2Commentslinking
I own FC 26 on Steam account A, which is linked to my EA account. I want to buy FC 27 on Steam account B and use the same EA account so that my FC 26 → FC 27 rewards remain on my EA account. Can you confirm whether I can move the Steam link from A to B without losing my FC 26/FC 27 rewards?Solved5Views0likes1CommentBring Back VOLTA Football - Restore the True Street Culture!
Dear EA Sports FC Development Team, I am writing to express a passionate demand shared by a massive portion of the EA FC community: Please bring back VOLTA Football. While new modes like Rush offer quick matches, they cannot replace the unique identity, fun, and street culture that VOLTA provided. In FIFA 22, VOLTA was at its peak—it offered arcade-style skill abilities, street culture customization (streetwear, avatars, unique avatars instead of standard club kits), diverse venues around the world, and mini-games that brought pure enjoyment without the pressure of competitive modes. Replacing VOLTA with Rush removed the soul of street football. We miss: Pure street rules (using walls for passes, zero-rule options, and fast-paced skill moves). Creating custom street avatars instead of just playing with licensed pro players in team kits. Street pitches (asphalt, cage matches, rooftop venues) rather than generic miniature grass stadiums. Football is not just about 11v11 professional matches; it is also about the freestyle street culture that millions fell in love with through VOLTA and FIFA Street. Please listen to your core players and bring back VOLTA Football with its original arcade mechanics and street identity in the next iteration! Thank you.Solved11Views0likes1CommentDid not receive FC Offer
I purchased FC Offer 60 for ₹39 through Google Play using UPI. The payment was successful and the amount was deducted, but I did not receive the offer. The game says the previous transaction is still being processed. It has been more than 24 hours. Please check my transaction and either deliver the purchased offer or refund my payment. [Edited title for clarity - CM]Solved13Views0likes1CommentFC Mobile Guest Account Recovery
Hello EA Support, I accidentally deleted FC Mobile from my phone. My account was a Guest account, and I lost my team and progress. My device is Infinix X6835B, and Google Play now says that FC Mobile is not compatible with my device. Please help me recover my Guest account and my progress. Thank you.Solved9Views0likes1CommentHello EA Support, I purchased monthly pack please check
Hello EA Support, I purchased the Monthly Streak Pack V in EA SPORTS FC Mobile, but I have not received the purchased items. Amount charged: PKR 1,558.77 Date: 21 August 2026 Time: 8:06 PM Payment: Google EA SPORTS FC The bank transaction shows “Transaction Successful”, but the purchased pack has not been delivered to my FC Mobile account. I have attached my payment proof. Please check my purchase and either deliver the Monthly Streak Pack V or provide a refund. Thank you.Solved13Views0likes1CommentI got banned and I don’t know why
So I wanted to play fc mobile for the new champians event and for some reason I got my account banned I went to see my email inbox i saw nothing I went to the EA.help.com website i went to see my history no violations i was so confused on why I did not cheat i did buy fc cards such as the Richardo kaka card 122 with my own money but today I was so confused on why I was banned when I got zero explanations why [Removed attachment for containing User ID - CM]Solved18Views0likes2CommentsFC26 ps5 overheating
Hello, I am experiencing a serious overheating/shutdown issue with FC 26 on my PS5 Slim (disc version). The issue only happens with FC 26. I have played other demanding games without any problems, including: Red Dead Redemption 2 — around 30 minutes with no overheating or abnormal fan noise. Uncharted 4 — completed the entire game without any overheating or shutdowns. Call of Duty — no overheating or shutdowns. With FC 26, however, the behavior is very different. The console’s fan becomes significantly louder, sometimes very suddenly. The problem is intermittent: sometimes I can play 2–3 matches normally, while other times the overheating warning appears when entering a game mode or even shortly after opening the mode. When the problem occurs, the PS5 displays the overheating warning. Sometimes I can press OK and continue playing, but on other occasions the console beeps and completely shuts down. After the latest shutdown, the PS5 displayed the message: “The PS5 was not turned off correctly.” I have already tried several troubleshooting steps: The PS5 was recently cleaned. I tested the console both vertically and horizontally. I tested it with the covers removed temporarily to improve airflow. I tried additional external airflow/fan cooling. The PS5 is now being used normally with the covers installed and adequate ventilation. I completely deleted and reinstalled FC 26. Both the PS5 system software and FC 26 are fully updated. I have not experienced this behavior with other demanding games. After reinstalling FC 26, I was able to play three complete Pro Clubs matches without any warning. However, shortly afterward, the overheating warning appeared again and the PS5 completely shut down. Because the issue occurs exclusively with FC 26 and other demanding games run normally, I am concerned that there may be a specific issue with FC 26 causing an unusual system load or triggering the PS5’s thermal protection. Could the development/technical team please investigate this issue, especially for PS5 Slim systems? I can provide additional information, videos, screenshots, system software version, or any other diagnostic information that may help reproduce the problem. Thank you.Solved31Views0likes1CommentBanned account
Subject: 90 Day Ban Appeal - FIFA Mobile - User ID [Snip] Hello EA Support Team, My FIFA Mobile account has been banned for 90 days. In-Game Name: 778015 User ID: [Snip] Case ID: 36c9d524-0311-43f1-a151-ebb6be696aff I made a mistake by using unauthorized software. I take full responsibility and I am very sorry. I understand this is against EA rules. I promise I will never use it again and will play fair. FIFA Mobile is very important to me. Please consider giving me a second chance. Thank you for reviewing my case. Best regards, 778015 [[edit: email address removed]] 1. ادخل `help.ea.com` 2. سجل دخول → `FIFA Mobile` → `Contact Us` 3. Platform: `Android/iPhone` 4. Topic: `Manage My Account` → `Banned or Suspended Account`Solved20Views0likes1Comment₹899 Debited but Champions26 Star Pass Order Failed
Hello FC Mobile I’m contacting you regarding my Champions26 Star Pass purchase of ₹899 made on 20 August 2026. The payment was successfully completed through UPI and the amount has been debited from my bank account. However, the Webstore is showing the order as “Failed Closed” and incorrectly stating “No charge made.” Order ID: Transaction ID: Razorpay Payment ID: pay_TS1hWLptdCEMmI UPI Reference: Amount: ₹899 Google Pay, my bank, and Razorpay all show the transaction as successfully completed. I have attached the relevant screenshots as proof. Please investigate this payment and either credit the Champions26 Star Pass to my account or process a full refund of ₹899. I would appreciate a prompt resolution, as the money has already been deducted from my account. Regards, [Removed screenshot for containing personal information - CM]Solved13Views0likes1Comment
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