Recent Discussions
Disconnecting in UT Matches
Hello EA, I’m having trouble connecting to servers in ultimate team for some reason. Specifically all other game modes are working fine including functionality of ultimate team to purchase store packs and visit Auction hub change lineup, etc. anytime I try to play a game even against the CPU, it says failure to connect to servers. I’ve tried all standard Ways to fix uninstalled reinstalled the game reset my Xbox. This has been a very annoying inconvenience especially with the Easter event I feel like I have wasted money on this. Can you please email me at [edit: email address removed] to help me resolve this?
Air plane, QB sneek, running backs, RP losses on desyncs.
Besides the title the cornerbacks are still glitched at least both of mine are unusable One doesn't have any SP so he can't level up so he's a level 60 maxed out cornerback with only 65 overall and no abilities no strength no nothing still has not been fixed. The glitches turn cheats in the title turn people who have no skill in this game running around the field like stupid little children and you can't catch them because they can go from not moving at all to right into the airplane immediately going faster than you can run at full speed. Have time to make everybody even at level 60 and give us two extra options on our online status but can't fix these other things that mess up the game completely and this is Justin showdown. I'm supposed to be in this VIP program that they called me to let to bring me in on but I haven't heard anything from them on any of my issues One has been voted in but net nothing has happened I paid money to get that one character to level 60 and now he has no SP and I had to not get my money back. if EA sends a message saying that there is a desync or you have been disconnected from the EA servers or it goes straight to the freaking dashboard with a sign from EA then we should not get a loss or minus RP because its EA's fault. Command & conquer back in the '90s ran much better on dial-up internet than ea servers are running these days. Comp matching is a joke you running the same team over and over and over and over again, when searching for a player random if you're looking for a quarterback they don't give you one but if you have a quarterback then they give you one or two same with running backs or wide receivers they never seem to give you what you need but yet they can somehow give you comp not really. It should be a minimum cap on RP as well as a Max it's not our fault who you matches up with so he matches up with low level players for 10 games in a row and we get one two or negative 15 on a win it's BS but you guys can still figure out how to give us two extra options on our online status and then give us more bugs with that I mean a VIP program and you ain't done nothing for me so I ain't no VIP you can have it back I will not be buying Madden 26 and I'll be telling everybody I know to not get it unless y'all fix something. My quarterback on this account is broken and my cornerback on vector viper is broken also not that you will do anything about it. I wrote the book because they ain't going to do nothing about any of this anyway they let it continue on because they're too lazy to do anything at all except give us more stuff that gives more bugs and makes the game even worse thanks EA. Forgot one more thing actually there's more but this one cross play if you get a PlayStation one PlayStation and two Xbox nobody gets their abilities unless you set it up certain way and vice versa with one Xbox and two PlayStation still not gotten fixed but you gave us two more options for our online status appreciate it
How do I get help with a technical issue in Madden NFL 25?
Hello, Madden NFL Community! Welcome to the Technical Issues board! We want to get you back on the field as quickly as possible. Understanding the info we need from you can help us execute our game plan. You play the offense. We'll play the defense and help tackle the problem you're facing. Before anything else, we want to make sure you're looking for help in the right place. Sometimes it can be tough to tell the difference between a technical issue or a bug. Read on for some tips on how to spot the difference. Technical issues are problems that can often be solved with some troubleshooting. Check below for some common examples. Examples of Technical Issues Connectivity (disconnections, lag, unable to access account) Account issues, change email/password/security question etc. Account action/banned Trouble installing the game Bugs are problems you can't fix by yourself or with the help of our support team. We'll usually need to replicate the issue ourselves, then we can start working on a fix. Sometimes a patch or update to the game will be needed to apply the fix. It would be best to report issues like this over at the Bug Reports board. Check out the examples below. Examples of Bug Reports Audio Problems Crashing/Freezing while playing a certain game mode Exploit Gameplay For some additional tips on how to spot a bug, check out the post linked below. This post will also give you a good starting point for the info we might need from you to help us look into your report. Technical Issue vs. Game Bug - Where to Post? Before you post, be sure to use the search bar to see if anyone has already posted about the issue you're seeing. Searching for key words might help you find a thread where your question may have already been answered. If you're ready to make your post, we have a few things we ask you to keep in mind: Be as detailed as possible! Include the platform you're playing on. Let us know how long the issue has been happening. Give us a heads up on any troubleshooting steps you've already tried yourself. Share as many specific details on the issue as possible. This can include: Any error codes you're getting Where exactly the issue happens in-game The name of the specific Challenge, Set, Player, etc. that's giving you trouble If you need some tips on troubleshooting some common technical issues, here are a few steps we recommend taking first: Experiencing lag, disconnections, or trouble connecting to the servers? Connection Troubleshooting Advanced Connection Troubleshooting Having an issue on PC? Make sure your PC meets the minimum system requirements for Madden NFL 25. If you're running any third party programs or overlays in the background, try disabling them before launching the game. You can also Clean Boot to narrow down if something specific is conflicting with Madden NFL 25 or the EA app. For more info on how to set up a Clean Boot check out the EA Help website. PC graphics troubleshooting Are the steps above not helping? Please be sure to include a DxDiag in your post. Having an issue on an Xbox console? A good place to start with Xbox troubleshooting is power cycling your console. This can help with many of the most common issues we see. This process doesn't erase any of your games or data. How to power cycle your Xbox console: Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. Unplug the console’s power cable. Wait 10 seconds. Important: Be sure to wait 10 seconds. This step resets the power supply. Plug the console power cable back in. Press the Xbox button on your console to turn on the Xbox. Having an issue on a PlayStation console? Power cycling is usually the best place to start with PlayStation troubleshooting. This can tackle most of the common issues you might run into. How to power cycle your PlayStation console Touch the power button on the front of the PS4/PS5 for at least 7 seconds (until the system beeps twice). Turn it back on after 5 minutes. Launch the game. Tip: If you're using an external hard drive for your console, whether or not it's for Madden NFL 25, make sure all of the game updates are saved to the same storage drive. If the files are located on different drives it could cause errors or performance issues. If you have the game saved to an external storage drive, reinstalling it on the internal drive might help with crashes or errors. Thank you for playing Madden NFL 25, and for visiting us here on the forums!Solo Battles
I play on Xbox the newest generation and solo battles have not opened since yesterday morning for me. I have 2 accounts and neither will work. What is the fix for this and when will it be complete. It's not my responsibility to jump through hurdles due to your inadequate service and capabilities so please fix this issue and give rewards for your inability to perform for this troubled community. I have tried reinstall, generating a new line up shutting down and nothing worked. This is clearly a you issue. Shacksizzle40 is one gamertag Throatyugert is the other gamertagNot receiving packs for Premium Team Pass
I am missing 6 mid field pack from the premium team pass. This is ridiculous dawg squeezing every single penny out of your players with 0 repercussions for not giving us the content we pay EXTRA for. These greedy slimeballs have completely lost their humanity and will to create better games for the community that made them rich
Servers cannot process your request...
Hi! i´ve been getting the "servers cannot process your request" message for 2 days now and i can´t play the solo battles on MUT25. Creating a new lineup etc. didn´t do anything for me. Is there any real solution out there that actually works? I´m on playstation 4 btw.Xbox series S UT Crashing in H2H and House Rules
GAMERTAG:MarlonShort70 Platform:Xbox series S Online games and challenges crash before the modes can load up. Its been 5 days, and still havent been able to play. And im missing out on the content that has been dropping. I recorded a video which shows whats happening for online matches and challenges.Cannot Connect To Server Erro During Ranked Matches
hi guys every time i play a crucial match my game says your "connection error please wait while we try to reconnect you" in ranked . why is this happening I'm from Australia and haven't played madden in years. it cant be my internet cos mine is fast,
