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We don't know the intent when you disconnect. It could also be someone pulling the plug on their connection.
- 5 years ago@EA_Aljo okay, I literally have no words for this....I just had a power cut so yeah I disconnected and its obviously a fault on my end. hmm....game update...okay....waiting....back on. What?? +8 points no abandoned game penalty? really? so the one time it's my fault that the internet gets disconnected I don't lose points?? okay...literally BS right here.
- 5 years ago"Have you only disconnected those 2 times? That's not bad as disconnecting is going to happen now and then no matter how strong your connection is. If you like, we can go through some troubleshooting to see if any issues stick out"
just seen you post this on someone else's post....erm? it doesn't matter how good your connection is..your'e going to disconnect every now and then?? erm? what? and we get hit with a penalty with you knowing this? okay, thanks. - EA_Aljo4 years ago
Community Manager
That's the nature of the internet. No service guarantees 100% uptime. I'm not talking about disconnecting only from our games, but from the internet in general. If there's a constant problem, going through troubleshooting may show us what's going on.
- 4 years ago
@EA_AljoIt's the useless, worth less than nothing reconnecting system fault, not people internet condition. Is EA blind or what? There are thousand of people complaining about this issue, but no - we are too selfish to look at people who doesn't live in big towns.
- 4 years ago
@EA_AljoI don't understand why you still haven't answered the question why you receive no points for when you are positive. Stop talking abut connection problems...really annoying you haven't addressed this problem.
Again I will say....Why would anyone rage quit/pull the plug etc if they have positive points. answer.....they wouldn't. Yet for some reason your system in place decides to not only hit the player with an extra abandoned fee (equaling the entry cost) but also removing all current kills/assists and placement. This is absurd...and extremely annoying for players who disconnect from games.....caused by your servers.
Now I've switched to playing on London servers and behold I've had a lot less problems then playing on Tokyo servers...and when I do have code:net disconnects...amazingly I actually get back into the game...( I do have video evidence of this) however code: shoe and code:cloud I do not...which are server issues....but lets not talk about connection problems...WHY ARE PLAYERS HAVING POINTS REMOVED WHEN THEY ARE POSITIVE.....seriously....at-least hit them with the abandoned game penalty but not remove the positive points...seriously annoying...how am I plus 100 points and then dc...to have -72...at-least just take away the 36 so I still have +64.
Again numerous games now where I've been put into the game by myself with just another team member...3 games in a row one time...and you want to say its the players connection problems??? joke...seriously just a joke....no other games have server problems like yours and now players are being penalized for it unfairly...joke.....I dont come onto forums to complain ever but this has really annoyed me to the point that I feel the need to.
Please do not answer this with only talking about connection issues...actually address the main issue here please...thank youPS: why am I so salty?? because I'm currently sitting at PLAT 1 after losing 2000+ RP points from penalties not including losing my positive points in which we're probably talking 3000+ I've literally gotten from plat-diamond twice and then some already....just a joke!
- EA_Aljo4 years ago
Community Manager
Disconnecting will result in lost RP. Regardless of having positive points or not.
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