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MarioOnMagiccTt's avatar
MarioOnMagiccTt
3 years ago
Solved

Account banned

So I was playing ranked when I ran into these two racist guys who called me the N-word at least 20 times and then said he was going to report me falsely. That statement only says to make sure that he...
  • EA_Lanna's avatar
    EA_Lanna
    3 years ago

    Hi  @Mari🤭nMagiccTtv, 

    I'm sorry, If you think there's been a mix-up with a ban application, you'll need to reach out and appeal this with the Terms of Service team. That's not something we can review or change on the forums. EA Bans and Suspensions is a guide that helps to answer most questions, just in case you'd like to check it out.  

    Thanks, 

    - EA_Lanna

    (Edited to update the information to respond more accurately to the opening post)

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
3 years ago

Hi  @Mari🤭nMagiccTtv, 

I'm sorry, If you think there's been a mix-up with a ban application, you'll need to reach out and appeal this with the Terms of Service team. That's not something we can review or change on the forums. EA Bans and Suspensions is a guide that helps to answer most questions, just in case you'd like to check it out.  

Thanks, 

- EA_Lanna

(Edited to update the information to respond more accurately to the opening post)

a1435130's avatar
a1435130
3 years ago

I literally attached the email to the post

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @a1435130,

    Thank you for calling to attention the attachment. I've updated my post as a result.

    On a different note, are you claiming to be the OP in this thread on another forum account??

    - EA_Lanna