Forum Discussion
Same thing!
I'm a PC gamer, but I don't have a PC at home, but I do have a PS4. When I first started playing I linked my EA PS4 account to email1 (PC2 account was also linked there, but I stopped playing on it due to some login errors). Later I started playing on PC1 account ( email2) for a long time and now it is my main account.
I played very little on PS4 (I only got 22 levels (0-22) from February to October). And I don't care about the contents of the PS4 account's inventory, there's nothing of value there.
On October 26, when the new season trailer came out and cross-progression was announced I decided to unlink my PS4 account from email1 to email2, realizing that all my little progress from mail1 will be deleted (I don't care about mail1 inventory, I want to play under one email2 account).
I unlinked and linked the ps4 account from mail1 to mail2 and waited for the new season. The season came out and now I'm having the same problem as you.
Please let me play on my PS4 account with the same progress as on PC
UPD: Sorry for my bad Google Translate
Hey all,
Progress is stored on the EA account itself and not on the platform account (e.g. Steam, Xbox, PSN, Switch)
This means that if you relink one of your platform accounts to a different EA account that it won't bring over the progress.
You'll need to relink your platform account back to the EA account it was originally linked to if you want to get your progress back.
If you are unable to relink it due to a date restriction then your best bet would be to contact support.
- 3 years ago
I would really love a way to actually contact support. No matter where I look theres no where for me to directly contact support.
- XHelperZ3 years agoHero+
Yeah, they've definitely made it much harder to open a case and it's pretty annoying.
You could try to contact EA Support via their Twitter: https://twitter.com/EAHelp
Just send over a DM and you should get a response.
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