Community ManagerHey everyone,
Please include some information about your systems so we can take a look!
You can follow these steps to attach a dxdiag, or please at least let us know your specific GPU, CPU, platform (Steam/EA app) and which driver version you're currently using on your GPU. Thanks!
Hello, EA_Mako! I play Apex Legends on Windows 11 pro via EA App. Here's more information about my PC (it's in the attached txt file).
I've never had any problems like this one before (nor any serious problems with Apex in general), so I'm very confused about what suddenly happened yesterday after the latest update.
Hello, EA_Mako:
I'm running Apex Legends on both EA and Steam on Windows 11
CPU is i7-10700K and GPU is AMD Radeon RX6600 (Driver was downgraded to 24.12.1 used to be the newest version 25.5.1).
Just like L3TS_G0_G4MBL1NG mentioned, everything was fine until the new update released.
I thought it was the GPU driver's problem and tried to reinstall again and verify the game files from Steam as well but nothing seems to be fixed.
Same situation. I had nvdia driver april 2025 and then i updated with the last (have gtx 1660 super). Same problem with new driver !
Only in one case no freeze, with an error on ati dll. In the past EAC report an error on soudgraph imon manager
please
This also just started happening to me as well. Only started happening on Thursday for me but I was at work all week so I’m not sure how long it’s been an issue. Rtx 4080 R9 7900x3D. All drivers are up to date. I rolled back the GPU driver today thinking it would help but it did not. It freezes my whole pc and I must go into recovery mode. I’ve been losing my mind trying to find out why and finally stumbled upon this thread.
Community Manager
