My Apex Legends crashes without any error messages or popups every few matches. I have a PC running Windows 11 (Alienware) and play through Steam What I have tried thus far: 1) Restarting my PC...
Same here for me and my friend. Could you please share you pc specs ? My friend just started having the same issue as me since his upgrade from a i7 8th gen + gtx 1070... In our case it's now the following:
Me:
cpu: 7800x3d, ram: 32GB ddr5, gpu: rtx 3080ti running the nvidia drivers from december
I tried a clean install of Windows with the latest driver for everything, updating the bios, updating the chipset drivers, installing the ea launcher and playing apex from there instead of steam but nothing works.. It's the only game that crash in my library. Stock everything no overclock.
I noticed there's no event in the windows event viewer, log in the crashpad folder of apex or any log that I could spot that is left when a crash occurs. I would be very happy to enable any kind of debug mode to get more logs to diagnose this issue.
I included my dxdiag file to this post if it helps.
Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.36,934 PostsLatest Activity: 2 hours ago
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Join here to find help with connectivity, performance issues, crashes and more.","title":"Apex Legends Technical Issues","shortTitle":"Apex Legends Technical Issues","parent":{"__ref":"Category:category:apex-legends-en"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:tghpe58374"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:ea-forums-en"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:apex-legends-en"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"theme":{"__ref":"Theme:customTheme1"},"boardPolicies":{"__typename":"BoardPolicies","canViewSpamDashBoard":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.access_spam_quarantine.allowed.accessDenied","args":[]}},"canArchiveMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","key":"error.lithium.policies.content_archivals.enable_content_archival_settings.accessDenied","args":[]}},"canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canManageFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","args":[]}},"canUpdateFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","args":[]}}},"topicsCount":36934,"messageActivity":{"__typename":"MessageActivity","corePropertyChangeTime":"2025-04-25T08:41:59.238-07:00"},"forumPolicies":{"__typename":"ForumPolicies","canManageFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.admin_featured_widget.allowed.accessDenied","args":[]}},"canUpdateFeaturedWidget":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","key":"error.lithium.policies.feature.featured_widgets.action.update_featured_widget.allowed.accessDenied","args":[]}}},"eventPath":"category:apex-legends-en/category:ea-forums-en/community:tghpe58374board:apex-legends-technical-issues-en/"},"ForumTopicMessage:message:12093509":{"__typename":"ForumTopicMessage","uid":12093509,"subject":"Apex Legends Crashes Every 3-5 Matches","id":"message:12093509","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:5485685"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:12093509"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12093509"},"body@stripHtml({\"truncateLength\":200})":" My Apex Legends crashes without any error messages or popups every few matches. I have a PC running Windows 11 (Alienware) and play through Steam What I have tried thus far: 1) Restarting my PC...","body@stringLength":"1285","rawBody":"
My Apex Legends crashes without any error messages or popups every few matches.
I have a PC running Windows 11 (Alienware) and play through Steam
What I have tried thus far: 1) Restarting my PC 2) Reinstalling apex legend 3) Updating my graphics drivers, Windows OS 4) Running the game with NVIDIA Debug Mode 5) Adjusting graphics settings down (even though my machine can handle max specs) 6) Stress test found no issues with PC
One thing I noticed was that in the past when I launched the game using DirectX11 it would work perfectly fine, but with DirectX12 it would crash like I described above. This is odd because my machine is totally DirectX12 compatible (I verified). With the latest Apex update, where they have removed DirectX11 compatibility, I have no workaround and these crashes every few matches persist.
This is so incredibly frustrating. I reached out to EA customer support and chatted with a representative - I was told to try a clean boot of my PC, but that was it. I was told that if the problem persists after trying a clean boot to simply post on this forum and to wait for a mod to address the issue. Apex needs to fix this ASAP - the game is barely playable!
My Apex Legends crashes without any error messages or popups every few matches.
I have a PC running Windows 11 (Alienware) and play through Steam
What I have tried thus far: 1) Restarting my PC 2) Reinstalling apex legend 3) Updating my graphics drivers, Windows OS 4) Running the game with NVIDIA Debug Mode 5) Adjusting graphics settings down (even though my machine can handle max specs) 6) Stress test found no issues with PC
One thing I noticed was that in the past when I launched the game using DirectX11 it would work perfectly fine, but with DirectX12 it would crash like I described above. This is odd because my machine is totally DirectX12 compatible (I verified). With the latest Apex update, where they have removed DirectX11 compatibility, I have no workaround and these crashes every few matches persist.
This is so incredibly frustrating. I reached out to EA customer support and chatted with a representative - I was told to try a clean boot of my PC, but that was it. I was told that if the problem persists after trying a clean boot to simply post on this forum and to wait for a mod to address the issue. Apex needs to fix this ASAP - the game is barely playable!
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Same here for me and my friend. Could you please share you pc specs ? My friend just started having the same issue as me since his upgrade from a i7 8th gen + gtx 1070... In our case it's now the following:
Me:
cpu: 7800x3d, ram: 32GB ddr5, gpu: rtx 3080ti running the nvidia drivers from december
I tried a clean install of Windows with the latest driver for everything, updating the bios, updating the chipset drivers, installing the ea launcher and playing apex from there instead of steam but nothing works.. It's the only game that crash in my library. Stock everything no overclock.
I noticed there's no event in the windows event viewer, log in the crashpad folder of apex or any log that I could spot that is left when a crash occurs. I would be very happy to enable any kind of debug mode to get more logs to diagnose this issue.
I included my dxdiag file to this post if it helps.
","body@stringLength":"1027","rawBody":"
Same here for me and my friend. Could you please share you pc specs ? My friend just started having the same issue as me since his upgrade from a i7 8th gen + gtx 1070... In our case it's now the following:
Me:
cpu: 7800x3d, ram: 32GB ddr5, gpu: rtx 3080ti running the nvidia drivers from december
I tried a clean install of Windows with the latest driver for everything, updating the bios, updating the chipset drivers, installing the ea launcher and playing apex from there instead of steam but nothing works.. It's the only game that crash in my library. Stock everything no overclock.
I noticed there's no event in the windows event viewer, log in the crashpad folder of apex or any log that I could spot that is left when a crash occurs. I would be very happy to enable any kind of debug mode to get more logs to diagnose this issue.
I included my dxdiag file to this post if it helps.
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