Forum Discussion
Hey @KylerRen7.
Are you still running into this same error message when you're trying to log into Apex Legends? Have you had a chance to try any sort of troubleshooting at all since it started happening?
/Kent
@EA_KentMy problem was that I was using the same account that I was on my pc. Also plz fix this asap my friends really want me to play and I don't want to make another account.
- 6 years ago
Hi, I've been playing on xbox & wanted to play on my new ps4, but after starting up n adding my ea details the game hasn't recognized any of my progress. Its not the same error you got,but it sounds similarly frustrating. I can't spend more time n money starting again.._
Really hope we get our accts fixed up. Good luck
- EA_Kent6 years ago
Community Manager
Thanks for following up.
I'm afraid there is no cross-platform saving for Apex Legends. If you start playing the game on a different platform you would be starting a fresh account. The progress from another platform would not carry over.
/Kent
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