Forum Discussion

rushrespawn's avatar
5 years ago

Banned after disconnected

Im a player from SEA,yesterday i was playing in an unraked match and it in final circle! Then suddenly i got dc from the game and it said i got banned! I didnt hack or playing with glitch !

I didnt get any noti or email ! Now i cant up my battlepass lvl.... 😞

Now after two days i still get banned.I made 2 cases but no ppl reply or email me.Feel very disappointed seriously....
I really need some help!☹️

7 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @rushrespawn 

    If you have already appealed the ban, we will need you to allow time for our response.

    Please note, ban appeals are taking longer than usual currently.

    Thanks.

  • @EA_BarryThx for replying! I saw that many ppl feel very dissapointed about the customer support~ Hope can get some improvement because i really love this game! Me as a game dev student really feel that i dont want my team have a ToS customer support that lack of quality in future...

  • @rushrespawn have you checked your rank? Seems like there are people that are playing ranked in hacked accounts until EA ban the accounts...