Forum Discussion

BRUTUS97TOAST's avatar
5 years ago
Solved

Cannot reconnect to lobby

After a match is over and I try and leave the match and return to lobby the game will not let me and the only way I can exit the match is to close the game and hard restart. But this happens every single time I play a match and my internet speed is quite fast. 

  • Hey @BRUTUS97TOAST

    There are some things we can try that could help with this. 

    First, I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help site to see if that makes a difference. If you're still having any trouble after that check out the platform-specific steps as well: 

    - PC

    - Xbox

    - PlayStation

    Let me know if it's still not letting you get back to the lobby after that. Thanks! 

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @BRUTUS97TOAST

    There are some things we can try that could help with this. 

    First, I'd recommend starting off with the basic connectivity troubleshooting steps from the EA Help site to see if that makes a difference. If you're still having any trouble after that check out the platform-specific steps as well: 

    - PC

    - Xbox

    - PlayStation

    Let me know if it's still not letting you get back to the lobby after that. Thanks!