@EA_Darko wrote:
Given that most users are not having any issues with the game @BowToUrKing12 then this would point to a system issue.
If you want help then we are happy to do whatever we can but first, you will need to provide us with some information as to your platform, the exact issue and what steps, if any you have tried.
Darko
2/3 of the people I know are crashing, and my group of friends has given up with the assumption that in a month or two it'll be fixed. We don't have the same systems, the same OS, live in the same country and we don't have other games crashing nearly every match like this. I understand his tone was unreasonable, but seeing this response is really disheartening to people who are being pretty reasonable and just want to use your product and, in all likelihood, spend money.
Here's some data if the 500+ response post didn't already have enough:
CPU: 4690k
RAM: 32GB DDR3@1866 (funny story, I actually forgot I had put 32 in this system until I just checked to be sure I was giving accurate info)
Disk:
OS Disk: Samnsung SSD 840 PRO, 256GB
Game Disk: Samsung SSD 850 EVO 500GB
GPU: AMD RX480 (8GB) x2 (Disabled Crossfire, disabled FreeSync in hopes it would help)
OS:
Windows 10 Pro
Version 10.0.17134 Build 17134
I have tried, from memory (so I've probably tried more than this):
Disabled Freesync and Crossfire
VSYNC: Tried Disabled, Dynamic, and the default of Triple
Window Mode: Full and Borderless
Reduced VRAM setting in game to 6GB from 8GB
Reduced each setting one level below default
Tried the in game frame targeting to 60
Disabled AA where possible
Tried out of game frame limiting to 60
Closed software that I believed may compete for resources, including OneDrive and the like
Updated Drivers to the newest available from AMD, which specifically mentions support for the game
The game will freeze for approximately 1-3 seconds (I haven't timed it) before closing to desktop without an error. This can happen while loading in to a game, in the middle of the game, standing still, moving... I've yet to see much of a pattern.
Event viewer greets me with a bad module info APPCRASH, and generates the attached Report.wer. (which I've renamed to TXT so I can upload it - don't worry, it's still just text anyway)
Software that *is* running:
Origin
Discord
Logitech Gaming Software
Intel RST
Samsung Magician
Realtek HD Audio Manager
Sound Blaster X-FI MB3
Radeon Settings
iCue
Corsair Link
Cybereason Ransomfree