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kakashibsdz's avatar
kakashibsdz
2 years ago
Solved

Falsely Ban on apex legends

so years ago, i got a falsely ban on Apex Legends, this is my Main Account, that i play all my EA games and in some years i pay for EA PLAY so my Issue is: i Used to play Apex Legends since day 1 on...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @kakashibsdz 

    Changes cannot be made to an account that has an active ban on it. You would need to start over with a new EA account. You also wouldn't be able to link any of the platform accounts that are currently linked to the banned EA account. You'd essentially be starting over with new accounts.

kakashibsdz's avatar
kakashibsdz
2 years ago

sorry but that is just stupid if you ask me, there is no EVIDENCE for my cheat or the reason im banned

i asked for some unlink but nothing 

can't really start a new account on every platform just because Apex Legends Falsely banned me

you see how stupid that is right ?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@kakashibsdz 

I'm sorry to say, there's nothing we can do to help with bans over Answers HQ. It sounds like ToS already performed 3 investigations so unfortunately, it will need to remain in place and the accounts will not be able to be unlinked.