Framerate drops with ping

Question

Quick info:I play on Steam, here are my PC SpecsCPU:&nbsp;AMD Ryzen 5 3600xRAM:&nbsp;G.SKILL RIPJAWS V 2X8GB 3200MHz DDR4GRAHICS CARD:&nbsp;GALAX RTX 2060 Dual FanEver since the Genesis update, I've been getting these lag spikes that affect my frames, every time the ping goes up the frames go down. I've tried reinstalling the game, verifying steam files and flushing dns (a person in EA Support told me so) and it still isn't fixed. I don't think the problem is in my end as every other game I play is fine, this problem only occurs in apex.Here are the videos:https://www.youtube.com/watch?v=kXAAfhUkwnEhttps://www.youtube.com/watch?v=Xmyayp8xAVUhttps://www.youtube.com/watch?v=YMmxm-TpXxw

ea_darko · Answer

Hey&nbsp;@KrappaBaited&nbsp;can you post your DxDiag here:&nbsp;https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

Darko

krappabaited · Answer

Here it is, I removed the machine ID. If you need it I can send it via DM.&nbsp;@EA_Darko&nbsp;

ea_darko · Answer

Hey&nbsp;@KrappaBaited&nbsp; the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...

I would also recommend trying the game on a new Windows admin account to see if you continue to have issues.

Let us know how you get on.
Darko

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Framerate drops with ping

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