Game Logic Error with new update

I keep having the problem. I've done everything I can to try and play the game and it's almost like EA doesn't want me too. I've had to keep deleting it and downloading it again, and it's frustrating. I love the game, I think its fantastic, but if this problem isn't fixed or addressed for me to do it, I'm deleting it for good. I've contacted EA about it and they of course never responded. I'm not impressed with their contact method. If you found a more effective way let me know. I'm about to say goodbye to apex for good. I shouldn't have to keep downloading it to play for a couple of hours. All this just because of chaos theory. Wasn't worth it to me.