Forum Discussion

7cyanide's avatar
7cyanide
Seasoned Ace
6 years ago
Solved

hacked account - still no assist

My main account which I bought multiple season passes and plenty of boxes on was hacked in July. I tried multiple times to restore it, but customer care just kept saying without the email, they can't...
  • EA_Aljo's avatar
    6 years ago

    Hi there, @7cyanide.

    We will do all we can to find your account, but this is dependent on the information you provide. Since you're not providing accurate information, we're not able to find your account. The best I can advise is to try to find the correct account details so our support team can help recover the account for you.