4 years ago
How did a hacker link his account before me?
So, here's some backstory. I've played on Apex for a while and always loved it. My favorite character is Mirage. So when I boot up the game a long time later after not playing it a while, it's found ...
- 4 years ago
Hey @Goreoun,
If you're seeing an actual ban, that will need to be appealed with our Terms of Service team using these steps: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
In this particular case since it sounds like someone else gained access to the account, I would definitely suggest going through the security steps here to make sure everything is as secure as possible.
From there you'll just want to reach out to an advisor so they can help get the account itself re-secured and remove any links that may have been made by someone else as well.