Forum Discussion

0Roluri0's avatar
0Roluri0
New Traveler
5 years ago

I can't buy apex coins

After linking Origin with Steam I lost ability to purchase apex coins.When I'm clicking "buy" in Origin there's a window which says "Whoops! That didn't work, let's try again.If the problem presists you may want to use a different payment method or try again later (ref. #54001)" 

Origin only let's me click on bundles and paste payment info but then rejecting my payment.

On the other side in Steam,store window with apex coins says "unavailable" and every bundle with skins says "price not found".I cleared Origin's cache but that didn't do anything.Please help.

2 Replies

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    HI, can I check what region you're in? Can I check when you first encountered this? That error often indicates a temporary issue so you may need to just wait for a bit

    Do you get that same error message if you try the Origin webpage, app, and from in the game?

    Thanks.

  • 0Roluri0's avatar
    0Roluri0
    New Traveler
    5 years ago

    Greetings.Sure.

    I'm from Ukraine.I encountered such issue this Sunday.And yes, I'm getting the same error when trying to make purchase on Origin webpage or while in the game.