I didn't cheat on my account, but I can't log in. I almost couldn't hold on anym

Hello, my account can't be logged in on May 20, 2024, and it shows that it is banned, but you can enter the lobby. I don't have any cheating records in my account's cheating history, but I can't log in, I see a large number of players who have the same situation as me, but apex doesn't solve it, and pro players also have this situation during live streaming, but they can log in soon. I have put a lot of time and money into apex, you can see my payment history. Recently, the game has just improved a little bit, but my account is gone, I've been crying for 5 nights, desperate and disappointed, I don't understand why the game I love so much is doing this to me, it's really sad. If you can see my post, can you reply to me? From a girl who loves Apex. I really hope it can be solved, but I can't hold on anymore, and I'm so disappointed that I'm about to give up the game.