I feel like this there’s something wrong with my account.
This is specifically relating to Apex legends .
To start this off I’d like to make it clear that I’ve never been banned or suspended. Lately it feels like my account has been shadow banned or something. I’ve tried purchasing skins on two occasions yet despite being charged and paying for them received no Apex coins to do so. Fortunately Microsoft was able to assist me in getting refunds for that, and I even tried to have a friend gift me a skin in the latest Apex event But my name has not popped up for him to gift it to so I just want to know what is wrong with my account if anything at all?
If you need to speak with one of the chat support advisers you may need to play around with the contact subjects in your case setup. This got me to live chat.
You can contact EA live support at
https://help.ea.com/en/contact-us/
Then to speak with a chat adviser choose the appropiate options:
Game or Service eg Origin
Platform eg PC
Topic eg Missing content
Issue eg had content and lost it
Recommended support option will be live chat.
Then you can choose to begin a live chat.
There may be some waiting time.Best of luck.
