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lastfire77's avatar
lastfire77
6 years ago

I recently got hacked, got my account back, but missing my apex coins

A few days ago I couldn't access my account. Yesterday I contacted EA support (case number 53777415) and got control of my account back. When I opened apex I saw what they had done to my account. Pat...
  • lastfire77's avatar
    lastfire77
    6 years ago

    I contacted them just before making this post. I was directed by the support staff there to make a post here. 

    • NervousAndPotat's avatar
      NervousAndPotat
      6 years ago

      That's a bad way to handle the situation. It is not a bug or something, people here can't do anything about it. Shame on that support guy.

      If I was you, I would contact EA Support again and explain the situation that it is not a technical issue. You will probably get to talk with another staff which is better.

      Or maybe here Community Managers(like @EA_Atic ) can help you reach the correct person.

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