Issue with launching the APEX after the recent update.
After the most recent APEX update, I can no longer launch the game. The same symptoms occur in both the Steam and EA app versions.
Previously, when I updated the GeForce Game Ready driver to version 552.22 or later, APEX would crash every time I launched the game, and I could not start the game anymore.
When I launch APEX, it crashes when the center circle spins before the "Next" button appears. Sometimes, I get a blue screen, and the PC is forced to shut down.
This is also used with the latest version, 555.99.
Until now, I was able to launch the game without any problems by downgrading to version 552.12. However, after this update, I can no longer launch the game with any driver version. I've tried various solutions but still can't launch the game. Is there any solution?
Here's what I've tried:
・Launching with full-screen mode turned off
・Clean install of drivers
・Reinstalling Steam, EA app, and APEX
・Launching with DirectX12
・Running r5apex.exe and r5apex_dx12.exe in the - Steam\steamapps\common\Apex Legends folder as administrator and in compatibility mode
・Disabling clean boot and startup on the PC
・Disabling XMP in BIOS settings
Even though I tried all the solution above, I still could not start the game.
By the way, even though I was able to start the game before this update, I couldn't start it with DirectX12. Is this also a problem?
PC configuration:
・ASUS ROG STRIX Z790-F GAMING WIFI
・Intel Core i9 14900K
・玄人志向 GG-RTX4070TiSP-E16GB/EX/TP(RTX4070Ti SP)
・G.Skill F5-6400J3239G16GX2-TZ5RK(DDR5-6400)
・Solidigm P44 Pro SSDPFKKW512H7X1(M.2 Gen4
512GB)
・Samsung 990 PRO MZ-V9P4T0B-IT (M.2 Gen4 4TB)
・DeepCool PX1000G(ATX3.0 1000W 80+GOLD)
・NZXT RL-KR36E-B1(KRAKEN Elite RGB 360 BK)
・Windows 11 HOME 64bit
・DirectX12
With EA's support I tried these 3 troubleshooting above, but did not work at all.
https://help.ea.com/en/help/pc/pc-graphics-troubleshooting/
https://help.ea.com/en/help/origin/origin/your-vc-runtime-package-has-not-installed-correctly-error-troubleshooting/
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
I'm having a lot of trouble playing the game, so if you have any solutions, please let me know. Thank you in advance.
