Forum Discussion

CJHughes13x's avatar
CJHughes13x
2 years ago
Solved

Linking Accounts Fix

Hello, I accidentally linked the wrong EA account to my Xbox account. Currently, I accidentally linked [edit: email address removed] to my xbox account (CHughes3). Instead, I'd like to link [edit: e...
  • EA_Pulsar's avatar
    EA_Pulsar
    2 years ago

    You can contact our support team even without logging in. 

    • Visit our website  the EA Help homepage
    • Select the EA App 
    • Select one of the account issues like I cannot log in 
    • You may get a pop-up that says login and get faster help 
    • Select Continue without logging in 
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @CJHughes13x 

After you unlink a platform account from your EA Account and link it to a new one, you won't be able to unlink it again for six months. This is explained on our website. Also, the unlinking process will reset your progress, so please be sure to check all the risks involved in the process. 

If you need more help, please contact our support team for further assistance, so we can check your account details. 

CJHughes13x's avatar
CJHughes13x
2 years ago

Yes  - totally aware of any repercussions. I can't even receive the emails to verify my account, seems like a long standing issue. Any direct help would be great.