Forum Discussion

Mindfulwayss's avatar
2 years ago

LOST everything due to apex cross progression

I recently linked my Ea account to steam, which had my PlayStation account linked to it. I have over 3500 hours on PlayStation and now everything's wiped. I'm okay with my pc account being wiped as it was fairly new. But my accounts level 1, but I still have all my friends, and in the same clan. My account level, and cosmetics are completely erased though. How can i retrieve all my stuff.

Also, I forgot to mention that I did unlink my PlayStation account from my Ea one for like 5 minutes and then relinked it. I have had my PSN linked to my Ea for about 6-7 years now. I have spent well over 500$ on apex legends too. I have 2 heirlooms, and much more. I will do anything to get all of my progress restored. I only want my PlayStation account, not anything else.

@EA_Mako 

29 Replies

  • I lost my all my progress after y'all did cross progression and i just started was at lvl 20 unlocked rampart after i won a game you hit me with cross progression lost my lvl lost my battlepass progression all that what are y’all gonna do about this 

  • ra7eb212's avatar
    ra7eb212
    2 years ago

    pleass i need help i have ps5 account and pc linkd, i stop playing on ps5 and move to pc and  after the croos progrisng i dont find any from my herlom and my scins or my bajes ????????

  • I lost everything new I got from this season as well idk why they merged my account again when it was perfectly fine the first time now I lost all my stuff and battle pass tier 71 I was lvl 141 in green and now I’m at 80 this is some bs

  • I never unlinked my account, and I lost characters, skins, my battle pass, a bunch of out of pocket purchases. I have been in tears all morning considering I’m a mom of 4 kids,disabled and playing games is all I can do sometimes for fun. I worked hard for the last year to get characters since I was fairly new at apex. I almost want to delete it completely and find another game! Money and time was literally stole from me!

  • Respawn is working on fixing it. Every single Apex player was affected. I too lost my progress.