Lost RP because of server issue

I have been banned for 10 minutes because it says i abandoned the game... Well, i didnt even make it to the character selection screen before the game froze and i was booted to main "click to connect" screen and it gave me the error saying couldnt get reservation or something like that. I was queued for a ranked match and i tried to log back in but it did the "attempting to find server" thing and so i swapped server and it connected and i receive the ABANDON PENALTY!!!! WTFFFFF!! i just spent $300 on all the new stuff and have been playing full games and my first ranked matchg i queued for, it crashed and PENALIZES ME!!!!! !! Does this affect my account? i dont leave ranked games. Especially as the first one after a new patch and i spent $300 on the skin packs for the new heirloom.