Forum Discussion

sushigecko's avatar
2 years ago
Solved

Missing badges from main account merge

I had made sure my main account was a higher level, and after merging I had lost some of my ranked badges, battle pass badges and past event ones to from said account. I got basically everything back regarding items such as skins and holosprays and more though. Though while losing my ranked badges I still have the rewards for some which is kinda weird. I know a fix is being worked on but was wondering if this is something that you guys could go in and fix really quick or not, I just miss my badges as I’ve put many hours into them.

  • Hi @sushigecko,

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.

    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future but this is not something we can manually grant in the meantime, sorry.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @sushigecko,

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.

    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future but this is not something we can manually grant in the meantime, sorry.