My account has been cleared
Well,Last night, when I logged into Apex through Steam, I was suddenly prompted to register, so I logged into the EA account I had previously bound and had been playing. However, after entering the g...
Forum Discussion
EA_Pythia
Community Manager
Community ManagerHello @PingMeVK47Plz,
if your account was hacked, please contact EA Support. We don't have access to account information here in the forum, but Support should be able to help you with this issue.
@EA_Pythia Thank you very much for your help, but there is still one thing: I tried to contact EA Support as you said. I followed the steps to fill out the form on the webpage, and finally sent an email. The page displayed "WE REVIVED YOU CASE", but I did not find the case I just submitted in the "My case" column. Is this normal? How long can I get help?
- EA_Pythia
considering you suspect that you've been hacked, I would recommend contacting support through the live chat option - e-mails can take a few days to be processed and an issue like a hack is a more sensitive topic that is best discussed and fixed in a live chat.
