Forum Discussion

nakamurabobo's avatar
nakamurabobo
6 years ago

Only APEX LEGENDS causing BSOD/whole pc freeze

Hey, is it possible, that only while playing APEX LEGENDS my pc tends to freeze/BSOD my whole computer? Followed by weird behaviour, i.e my pc afterwards will boot without all devices recognized, w...
Sanskari_Vegeta's avatar
Sanskari_Vegeta
6 years ago

I have tried uninstalling and reinstalling drivers when that didn't worked I reinstalled the os too but nothing works 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@Sanskari_Vegeta 

Thanks for the update!

Have you been keeping an eye on your temperatures while Apex Legends is running? Are you seeing anything running hot? 

/Kent

  • Sanskari_Vegeta's avatar
    Sanskari_Vegeta
    6 years ago

    Yup i do max cpu temp is 57c and gpu 76c and game crashes more when an overlay software is on

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      6 years ago

      @Sanskari_Vegeta 

      Got it, thanks!

      What happens if you start up your PC in a Clean Boot before you launch Apex Legends? Is it still crashing? For more info on how to set up a Clean Boot check out the EA Help website. Let me know how that goes once you've had the chance to give it a shot. Thanks again. 

      /Kent

      • Sanskari_Vegeta's avatar
        Sanskari_Vegeta
        5 years ago

        hii @EA_Kent  i figured it out 

        it was my ram running in 1866mhz with all slots full was too much for my 4790k to handle that made my pc crash with random bsod or freeze during apex 

        so i manually set the ram to 1600mhz from bios and it fixed the issue 

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