Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia 1070 max-q
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? TheK00laider
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. NA
Which Legend were you playing (if applicable)? Gibraltar
Which Legends were your squad mates using (if applicable)? Any legends
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. This happens anywhere in the game.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Happens randomly. I could be looting, fighting, etc.
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? This started when devs introduced Razer lighting.
When did this happen? (dd.mm.yy hh:mm) When devs introduced razer lighting
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? This happens randomly or sometimes not a all during play time. This has happened when I loaded into the game at the start screen, during jumping. I've had it happen during fights where nothing worked because it was as as though all my peripherals were disconnected simultaneously, and reconnected. And when everything reconnects, the lighting bugs out/freezes on all my peripherals. Not sure if this is a Razer driver issue, or if this is something else. Current Razer Synapse version 3.4.331.31119.
What should be happening instead? Lighting and peripherals should work without bugging out and causing game play disruptions.
Steps: How can we find the bug ourselves? You should be able to experience it with Razer peripherals. I've played 5 matches this morning and it happened 3 of the 5 matches. Restarting my computer doesn't seem to help either.
Razer peripherals and Blade 15 laptop(potentially) suffer from this issue.
My device and peripherals: Razer Blade 15(device), Razer Goliathus Extended mousemat, Razer Base Station Chroma, Razer laptop stand chroma, Razer Mamba Tournament Edition, Razer Blackwidow chroma v2.
This happens randomly or sometimes not a all during play time. This has happened when I loaded into the game at the start screen, during jumping.
I've had it happen during fights where nothing worked because it was as as though all my peripherals were disconnected simultaneously, and reconnected. And when everything reconnects, the lighting bugs out/freezes on all my peripherals.
Not sure if this is a Razer driver issue, or if this is something else. Current Razer Synapse version 3.4.331.31119.
