Re: Apex expired credentials and asked to reset password.

Hi @lmontalvoian, 

I'm sorry, but we can't look into account issues here on Answers HQ. I can only recommend following up with the EA Help team so see if they can help you update the account info. 

For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

/Kent