Community ManagerHi @HavocPSI.
Is this happening when you're getting invites from people on your friends list, or is it just when someone tries to invite you to squad up after a game? Also, are you playing on Xbox or PC?
/Kent
Same problem, when getting invites and when trying to invite people out of my friends list, PC
Also while in the game Origin In-Game green but under the lock "this setting is temporalily disabled due to restricted access mode"
Community Manager
@MarketJunkie wrote:
Also while in the game Origin In-Game green but under the lock "this setting is temporalily disabled due to restricted access mode"
Hey @MarketJunkie.
It sounds like there's something that's blocking Origin from connecting to some of its online services. When you have a chance can you try clearing out the Origin cache to see if that makes any difference at all? If there's a problem with the cached data that may fix this.
For more info on how to clear out the Cache check out the EA Help website. Let me know how that goes when you can.
Thanks!
/Kent
Hi Kent
Already tried to clear cache, didn't help
It sounds like there's something that's blocking Origin from connecting to some of its online services
Like what?
Community Manager
@MarketJunkie wrote:
It sounds like there's something that's blocking Origin from connecting to some of its online services
Like what?
In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all?
/Kent
In a lot of cases it's a security software or firewall. Have you tried adding an exception for Origin in any security software you're using to see if that makes a difference at all?
I don't have any, windows is just installed, I tried to add an exception in default windows brandmauer, didn't work.
Problem solved, I added origin and apex all files in windows brandmauer input output connections
Community Manager
@THX_NotRan wrote:
@EA_Kent happens only when i get invited by people not in my friend list,ie last match random teammates...
That's actually an issue that we're aware of and currently tracking. The team is investigating at the moment. In the meantime we've heard that adding someone to your friends list should allow you to send or accept an invite with them.
@MarketJunkie wrote:
Problem solved, I added origin and apex all files in windows brandmauer input output connections
Thanks for letting me know that helped! I'm glad to hear it's working for you now. 👍
/Kent
