Re: Apex says controller disconnected, but it’s working fine on Xbox menu??

Ваше обновление полный отстой . Вы не добавили 120 fps . Более того , уже несколько дней игра не видит джойстика . Зачем этот патч ? Вы ничего полезного не сделали . Эффект был бы намного лучше , если бы вы ничего не делали . 

Okay so I tried the switching accounts thing it only works and mean this is the only way it would work for me was if I had two controllers connected at the same time switch the working controller to a guest account then take the one you want to work and then do the same thing switch it to guest let it sit for a second then switch it back your base profile then it should be fine leave both controllers connected log in to apex and then disconnect the secondary controller and hope it doesn’t happen again [CM - removed]

Hey everyone, 

Thanks for the additional info. 

We're still looking into this. We appreciate your patience while we're investigating. 

Patching aka Updating the controller software via the XBOX Settings is the ONLY thing that resolved the issue 100% for me. 

• Halo Series X
• Default Controller = issue resolved
• Elite Series 1 = issue resolved
• Elite Series 2 = issue resolved

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@EA_Kent wrote:

Hey everyone, 

Thanks for the additional info. 

We're still looking into this. We appreciate your patience while we're investigating. 

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Hello EA, do you have any updates on this fix? I have tried all suggested fixes and nothing seems to be working. Please help get this sorted.

I was literally playing Apex Legends last night 3/8/22 working on my rank since the recent split... I got up to gold 1 and then went to sleep. Woke up today 3/9/22 to continue the grind and it's saying disconnected controller. When I used that same controller all year and I used it to turn on my series x and select apex legends to play. Says disconnected controller. Controller definitely works because every other game works. And I can navigate my Xbox menu just fine with it.  I have a turtle beach wired controller. It seems like apex is disconnected not my controller smh.

I'm also having the controller issue. Works everywhere but apex. Sunday at the time of this reply

@taxer357Try this as a fix, it worked for me

Go to xbox settings

Go to network

Go to advanced settings

DNS settings

Select manual

8.8.8.8 as primary

8.8.8.4 as secondary

Close and open apex and it should work

Idk why it works but it does. It's Googles DNS is what I was told

@AbC6232a2470350 

I'm sorry, but I don't have any new updates on this just yet. Hopefully we'll have more news to share soon. 

Your fix errors but when can we expect a proper fix?

Hey all,

The update that just went out should have fixed this. 

If you're still having any trouble with your controller after installing the update please let me know. Thanks! 

Quit Apex ( Xbox button, highlight, quit). Turn off controller. Turn on controller and start Apex legends, quit it again before main screen pops up. Go back to Apex. Works everytime and ivevhad this issue for months.

Kinda sad how this issue cant seem to be resolved.. a 3 year old forum helped me haha

Thank you

DEAM0NFR0MHEAVEN​ 

Last post before yours here was 2 years ago.

As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting. If you run into any further issues please create a new thread so that we can begin tracking accordingly!