Forum Discussion

Re: [April 2nd] Lost account progress

I'm also dealing with this. Opened up the game after the update at 10am PT, to receive a message about cross progression being ready, even though that was already implemented. Once I went to the lobby, I see at least 5 issues:

1) My battlepass was showing as if I had never purchased it and it was back level 1. (I had purchased it and I was around level 85)

2) My weekly challenges have been completely wiped, as if I hadn't completed any.

3) My skins that I had received this season appear to be missing.

4) My progress for the Breakout Challenges has been completely erased, even though I had completed everything up to this point (I completed the gifting challenge, level 60 battlepass, and the legend challenges for Seer, Fuse, Rampart, and Maggie)

5) My buster blade and death box from the FF7 event are missing.

There might be more missing, but above is what I've noticed so far.

5 Replies

  • hein721's avatar
    hein721
    Rising Novice
    2 years ago

    I too am missing:

    1) My battlepass was showing as if I had never purchased it and it was back level 1. (I had purchased it and I was around level 85)

    2) My weekly challenges have been completely wiped, as if I hadn't completed any.

    3) My skins that I had received this season appear to be missing.

    4) My progress for the Breakout Challenges has been completely erased, even though I had completed everything up to this point (I completed the gifting challenge, level 60 battlepass, and the legend challenges for Seer, Fuse, Rampart, and Maggie)

     

  • Zocker-Terus's avatar
    Zocker-Terus
    2 years ago

    Exactly the same just happened to me, apparently to a lot of players

  • I lost over 300 levels my rank all my previous battle pass progression and cosmetics all my payed for cosmetics and my hair loom all my earned character unlocks and character stats reset (I lost everything not just this or that over £2000 worth of skins and items)