Just throwing in my DxDiag, as well as my userbenchmark if it helps at all. I've tried nearly every driver from 388 to 417 with no luck, still getting bad module info in my event viewer. I ended up throwing windows 7 onto a second drive and haven't had any major issues so far, although it's too soon to tell since i've only played a few games.
I have the same thing, tried different gpu drivers, various compatibility modes, disabling audio, reinstalls, etc - nothing seems to fix it.
HOWEVER - it happens far more often when I'm chatting on Discord than when I'm not. Almost every game vs every 10 games. So it may be audio subsystem related.
In my case, my screen freezes for couple of seconds and then the game crashes to desktop.
I tried disabling unused audio outputs with not much success... It was fine for a day and it started again
When I check Event Viewer it also shows "Bad module"
Jesus, crashed 2/2 games now...
First when was about land from spawining ship, second one when my teammate collected my banner
The game crashes without visible error for me. I previously played a full game (22min), Then a super short game crashed while landing. This happens constantly I can play one or two games then Apex crashes to desktop with no visible error. Has happened since I downloaded the game Sunday. I'm getting the bad module info in event viewer.
This is the latest one:
Started game 7:05 - End Game 7:08 - Graphics froze and closed Apex landing on the mountains south of the Armory. Bad Module at 7:07:55
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x10c0
Faulting application start time: 0x01d4c398cc51b9e5
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 09571111-80fc-4ea8-bf0e-7e56de9dcaa0
Faulting package full name:
Faulting package-relative application ID:
Performed the following prior to game to continue troubleshooting.
Disabled all non microsoft services
Disabled all start up options except AvastAV and Steel Series Mouse SW
Restarted
Updated Avast AV, Restart
Made exceptions for All Origin, Apex, and EasyAnticheat folders in AppData, ProgramData, Program Files x86.
Added Apex, Origin, and Apex Legends (all entries) to communicate through private and public in Windows Defender Firewall.
VRAM is set to 5888MB
Advanced performance options is set to Applications
Ran Update on Game
Ensured Enabled Origin in game was turned off
Enabled Logging in Origin
Game Graphic Settiings
- Borderless Window, have tried all options several times
- 16:9
- 1920*1080
- FOV 90
- V Sync Disabled, have tried triple buffered as well
- Anti-aliasing TSAA
- Texture Streaming budget 4GB, have changed to 6GB same result
- Anisotropic 4x
- All others except Model Detail(High) on Disabled or Low
PC Specs:
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz - Running stock speed
16.0 GB DDR3 2300 Gskill Mem
Realtek High Definition Audio - onboard on ASUS MB
Radeon RX 580 Series 8GB Mem
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x37c8
Faulting application start time: 0x01d4c3a81372af15
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 15aa8461-6f88-42ab-a12f-ed66f21b3e8b
Faulting package full name:
Faulting package-relative application ID:
this is my error report from the event viewer
The crashes just keeps happening no matter how i tried of the fixes found by community, this this to be addressed real quick by respawn.
My PC specs:
i5-4430 stock speed with decent cooling around 40-50C in game
AMD RX570 4GB around 60C ingame
16GB DDR3 RAM
win 10 pro.ver 1089
Here is mine
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0x00000000
Fault offset: 0x0000000000000000
Faulting process id: 0x2744
Faulting application start time: 0x01d4c3a7658b58e7
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 944e3b1e-cd49-4ae0-9bd1-560529977fb4
Faulting package full name:
Faulting package-relative application ID:
Patch has been released, maybe this will fix our issues. version 3.0.1J1585
i hope this crash fixed soon 😞
Didn't fix it for me either
Some more info:
Its installed on a SSD, so the speculation that it might be hdd related doesn't seem very likely. This error has apparently popped up for people in other games that have easyac implemented so I wouldn't at all be surprised if that is where the fault lies.
I am still crashing post update, but bad_module_info is no longer appearing in my event viewer, I don't really get any errors there now, the game just crashes without much of a hang at all
Name der fehlerhaften Anwendung: bad_module_info, Version: 0.0.0.0, Zeitstempel: 0x00000000
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0x00000000
Fehleroffset: 0x0000000000000000
ID des fehlerhaften Prozesses: 0x2434
Startzeit der fehlerhaften Anwendung: 0x01d4c3dfef47438b
Pfad der fehlerhaften Anwendung: bad_module_info
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 425efa6e-be6c-43d2-9784-c83aee7610cb
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
This my error code.
Specs:
I5 6500
8GB RAM
ATI R9 380X with the current driver version 19.2.1
Win 10
