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OldTreeCreeper's avatar
OldTreeCreeper
Hero+
4 years ago

Re: Banned and i cant get EA support to reply to me?

@DumbfookStivo I've asked for advice, it might be Monday before we get a reply.

But the EA staff who work on AHQ cannot help you directly with any account-related issues, such as bans.
 

If you feel you have been incorrectly banned, the only thing you can do is to dispute any action taken against your EA account by following the steps in the below article. It might be worth starting another case in the meantine. 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

2 Replies

  • DumbfookStivo's avatar
    DumbfookStivo
    4 years ago

    @OldTreeCreeper 

    Thank you for your reply again. I dont expect anyone from AHQ to solve my case, i was just wondering if it happened to anyone else since it seems like a bug (i dont mean the ban). Ill wait till Monday and then open another case. Im so lost idk whats going on. Thanks again.