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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Re: Demotion before split ends

That's interesting. Checking on my own account it has 5 days to the reset, and our official day for the reset is June 30th. 

Now we have been seeing some strange issues on accounts that played during a specific period on Tuesday. 

@axeman116 Can I check if you played any ranked in the 2 hours after the patch deploy on Tuesday?

That'd by 8AM - 10AM PST, or 3PM-5PM UTC.

4 Replies

  • No, I played rank almost 8 hours after the update(9pm EST time) was released. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @axeman116 Thank you. It appears there may be a regional component to this. 

    Can I check what region you're in, and if you use a VPN. If you connect to a data center outside your region, can I check where you connect to? Also, is your system set to a language other than English?

    Sorry for the barrage of questions, but the answers might help illuminate us on why this is happening. 

  • icib1's avatar
    icib1
    6 years ago

    @EA_DavidMy problem is similar to impercection_89

    My region is USA, English is Language.
    I play on PS4 and my psn is nva_whycookies
    I was masters and got demoted to plat 2. Imagine grinding to #4,000 and then getting reset after you are excited for the lost treasures update. I also use no vpn and my internet is plugged into my PS4. Never changed anything with my settings.

    Will this be fixed? Will I be plat 2 for second split? Or will I be punished for putting too many hours into ranked?