Forum Discussion

Re: Packet-Loss between the games

I live somewhere nowhere xD

So no i dont have other options just the 4G but what im wondering when Apex was released i had no problems i grinded 10-12 hours a day without any Lag Spikes..

I think its since season 1 or 2 that i got these Random round Packet-Losses..

7 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @rethinKrl 

    Got it, thanks! Troubleshooting a mobile connection can be tricky, but there is something else I'd like to try. Have you tried setting a different DNS on your system to see if that helps? Let me know which platform you're playing on, and we can give that a shot. 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @rethinKrl 

    Got it, thanks!

    You can change the DNS Settings in Windows through the TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you would rather use instead that would be OK as well. 

    Let us know how that goes when you've got the chance. Thanks!

    /Kent

  • Supp, im using already DNS from Cloudflare.. but still have the issues ☹️

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @rethinKrl 

    I see, thanks! If setting a different DNS hasn't helped I'm afraid it may come down to using a mobile connection. I'm afraid that mobile connections aren't really supported for a game like Apex Legends, because they're prone to instability. 

    /Kent



  • But what i dont understand is if i Play 10 games between the 10 games in have two times these Packet-loss but only Ingame.

    Im using Teamspeak and there i dont have Packet-Loss and my Internet has the whole Speed.

    And i dont have Problems in other games, not even in one game ☹️

    But what i know when Apex was released i hade these issues not only after the first Season....

    Maybe a fresh Windows and new Router could fix these.

    I will update this if i found a resolution 🙂

    Thank for yours help Kent 🙂

  • @EA_KentThis is EA when they try all stuff from google they blame it on you i have this issue for 2 months i tried different internet provider (i have 2 internet providers at home dont ask why its a long and funny story) even took a call into telekom i have no problem with other games even with EA games only in apex ... Like this is discusting i spenden over 300€ in this game and you cant fix some stupid issue this is how EA rly doesnt care about customers and all what they want is just scam you .....